Privacy policy

Privacy policy

LALOGO (the 'site', available at lalogo.ma) respects the privacy of its visitors. This policy explains which data we collect, why, and what your rights are under Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data and, for our European visitors, the General Data Protection Regulation (GDPR).

Who is the data controller?

The data controller is LALOGO, Casablanca, Morocco, reachable at contact@lalogo.ma or on WhatsApp at +212 6 68 58 03 53.

Which data do we collect?

• Contact form and quote requests: name, company or commune, e-mail address, phone number, city, and the content of your message (project, quantities, models). This data is used only to answer your request and prepare a quotation.
• WhatsApp: when you write to us on WhatsApp, your number and messages are processed by WhatsApp (Meta Platforms) under its own terms; we keep the conversation for as long as needed to handle your request and follow up the related commercial file.
• Technical data: our hosting provider records server logs (IP address, pages visited, browser, date and time) needed for security and for the site to work. They are kept for a limited period and then deleted.
• Audience measurement (optional): if analytics is enabled, it is configured without advertising identifiers and only to count visits per page and per language. No advertising profile is built and no data is sold.

The site uses no advertising pixel, no third-party chat widget and no cross-site tracking cookie. The only items stored in your browser remember your language choice.

On which basis and for how long?

We process your data on the basis of your request (pre-contractual steps) and of our legitimate interest in keeping the site secure. Quote requests are kept for the duration of the commercial relationship and archived for at most three years after the last contact, unless a longer legal retention applies (invoices, warranty).

Who do we share it with?

Your data is neither sold nor rented. It may be passed, strictly as needed, to our hosting provider, to our freight forwarder or carrier for a delivery, and to our head office to process an order. Some of these providers may be located outside Morocco; we make sure the transfer complies with Law 09-08 and, where applicable, the GDPR.

What are your rights?

Under Law 09-08 and the GDPR you have the right to access, rectify, object to and erase your data, and, where the GDPR applies, the right to restriction and portability. To exercise them, write to contact@lalogo.ma stating your request; we answer within one month. You may also lodge a complaint with the Moroccan Commission nationale de contrôle de la protection des données à caractère personnel (CNDP) or with the authority of your country of residence.

Security

The site is served over HTTPS. Requests received are accessible only to the people at LALOGO in charge of handling them.

Changes

This policy may be updated; the date of the last change is shown under the page title. Any question can be sent to contact@lalogo.ma.